Add7 FAQ – Answers to All Questions
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add7 registration typically takes 2 to 3 minutes. Enter your mobile number, verify the OTP, and set a password. That's it – your account is ready! Deposit and start playing right away.

No, registration on add7 is completely free — not a single penny. You only need to make a deposit if you want to play games; creating an account itself costs nothing.

Only one per person — One One account per person is allowed on add7. Opening multiple accounts is strictly prohibited — if detected, both accounts may be suspended and balances forfeited. Please use only one account.

No, add7 strictly enforces an 18+ policy. No one under 18 can register. Age verification is in place, and any account found using false information will be suspended.

You can start playing right after registration. However, KYC verification may be required when you request a withdrawal. Simply submit a photo of your national ID to complete verification quickly. Verified accounts also enjoy faster withdrawals.

Entering the wrong password multiple times will temporarily lock your account. It unlocks automatically after 30 minutes. You can also reset your password or contact add7 Support.

Yes, you can log in to your add7 account on a mobile, tablet, and computer at the same time. For security, keep unused devices logged out. Logging in on a new device may require OTP verification.

If you have a registered email, log in with that and add a new mobile number. If you don't have an email on file either, contact add7 support with your national ID — they will verify your identity and recover your account.

add7 On the app Log in using the same mobile number and password. The app also supports fingerprint and Face ID for quick access.

Minimum deposit on add7 is only BDT 100. Start with a small amount to explore the add7 platform. Limits may vary depending on the payment method.

bKash and Nagad deposits are typically instant — your account is credited within seconds. Bank transfers may take 1–3 hours. If your deposit doesn't arrive, contact support with your transaction ID.

add7 does not charge any fees on deposits. However, your mobile banking provider (bKash/Nagad) may apply their own transaction charges. Check their app or website for details.

Contact add7 support immediately and provide your transaction ID, time, and amount. The sooner you reach out, the better the chance of resolving it. Always double-check the number before making a deposit.

Yes, add7 supports USDT (TRC20 and ERC20). Crypto deposit times depend on network confirmation – typically 5–15 minutes. For more details On the Deposit Page available.

Minimum withdrawal on add7 BDT 300. Maximum limits vary by payment method. Daily withdrawal limits also apply — check your account page for details.

A withdrawal may be held up for several reasons: pending KYC verification, unmet bonus wagering requirements, or an ongoing security check. Contact support to find out the exact reason and get it resolved quickly.

add7 generally charges no fee on withdrawals. However, your mobile banking provider may apply their own charges, and bank transfers may incur the bank's standard fees.

No, bonus funds cannot be withdrawn directly. Bonuses come with wagering requirements — you must place a specified amount in bets before a withdrawal is allowed. The terms for each bonus On the Promotions Page Details are provided there.

Registration After registering and making your first deposit, the welcome bonus is added automatically — up to 100% bonus, with a chance to receive up to 5,000 BDT. No separate action is needed to claim it.

A wagering requirement means you must bet the bonus amount a set number of times before withdrawing. For example, a 100 BDT bonus with a 10x wager requirement means you need to place 1,000 BDT in bets. You can track your wagering progress on your dashboard.

Share your referral link or code with a friend and get them to register on add7. Once your friend makes their first deposit, you'll receive a referral bonus. Find your referral code in your account settings.

Yes, every bonus has an expiry period. You generally need to meet the wagering requirement within 7–30 days. Any unused bonus will be forfeited once it expires, so make sure to use it promptly after claiming.

After logging in Live Casino Go to the page, choose your preferred table, and play live with a real dealer via video stream. You can start as soon as your account has sufficient balance.

Sports Betting-you can bet on cricket, football, tennis, badminton, basketball, and many more sports. Both international and local tournaments are available, along with live betting.

A 2 Mbps connection is sufficient for slots and standard games. For Live Casino, 5 Mbps or higher is recommended. For the best experience, use the add7 app – it runs smoothly even on lower bandwidth.

Yes, all game outcomes on add7 are controlled by an RNG (Random Number Generator), independently verified by a third-party body. No one can manipulate the results – they are completely random.

Change your password immediately and notify add7 support. The support team will temporarily lock the account and launch an investigation. To stay safe in the future, use a strong password and a unique number.

Never. add7 will never ask for your password, OTP, or payment details by phone or email. If anyone contacts you claiming to be add7 and requests such information, it is a scam. Report it to add7 Support immediately.

Yes, add7 is a licensed online gaming platform, operating in compliance with regulatory requirements. Our About Us More details can be found on that page.

Go to the "Responsible Gaming" section in your account settings and select self-exclusion. You can choose a period ranging from 6 months to 5 years. Access to your account will be suspended for that duration.

Reach add7 Support in Bangla — our team will help you without any judgment. For professional assistance, we also encourage consulting a mental health specialist. Responsible Play A detailed guide is available on that page.

Cooling-off is a short-term break of 1-30 days. Self-exclusion is long-term — from 6 months up to 5 years. Self-exclusion also stops all promotional communications and cannot be cancelled before the period ends.